-
Submit your IT Request
-
Check out our Tech Tips
To Help make your technology experience a little easier!
Orchestrate Support Process
Step 1
Request
Received
Step 2
Contact Enduser
to Look at Issue
Step 3
Ask for
your Feedback
Ask for your feedback
We usually send an email asking for feedback or comments from you. It’s up to you, but we really do appreciate your feedback. We always read what you have to say, and do our best to address any issues you highlight. Feedback is genuinely important and valuable to us.
Step 2
Contact Enduser
to Look at Issue
Update Enduser
on Status
Check to make sure the
issue is resvolved to the
users satisfaction
Resolution
Once your ticket is resolved, we’ll check with you to confirm that things are working as they should be. You can always reopen a ticket if you feel your issue has not been resolved to your satisfaction.
Step 3
Ask for
your Feedback
Ask for your feedback
We usually send an email asking for feedback or comments from you. It’s up to you, but we really do appreciate your feedback. We always read what you have to say, and do our best to address any issues you highlight. Feedback is genuinely important and valuable to us.