What is it?
Orchestrate RMM is much more than just remote monitoring and management software; it’s a platform built for MSP growth. Unlike other platforms that are essentially software packages, Orchestrate RMM is a fully-managed solution that allows you to increase your team’s efficiency, reduce your service delivery costs and scale your business profitably. Through a combination of proprietary software and a skilled technical workforce, Orchestrate offers you a level of efficiency and an opportunity to scale that’s unique in the IT channel.
Why does your business need it?
Minimize Downtime
Our services watch your servers and desktops 24/7 and are able to address any issue that causes downtime.
Security
RMM will monitor your systems and make sure that all threats are stopped in their tracks. You will have peace of mind that your data is secure and that you will not lose important information.
Reduced TCO
With RMM you can reduce the costs by having a professional staff working on your systems at a predictable monthly rate.
Maintenance
RMM will handle all your regular maintenance. It is important to keep your systems well maintained because it keeps up with updates, security, and system health.
Productivity
The goal for implementing RMM is to improve your productivity. You don’t want to lose productivity in your business. Your business only grows if you are growing it and that can’t be done if you aren’t producing. RMM will monitor and maintain your technology so you can provide your products and services to a growing number of customers.
What’s included?
Hardware & Software Audits
Performance & Preventative Maintenance Reports
Antivirus Management (Webroot/Malwarebytes)
Web-based Management Portal
Remote Login/Access to Managed Computers
Desktop Performance Monitoring
Policy Management
Setup process
Patch Management & Updates
Ransomware Protection
Signing up for Orchestrate’s RMM is
a simple three step process:
Let us know how many desktops/servers you have
Install our RMM Software on your computer
Let the monitoring and updates for your system begin!
FAQ’s
Support is not included with the RMM package. Orchestrate does offer help desk packages as an additional cost.
RMM can be installed on all machines or just a couple machines. It is up to your business to decide which machines you would like monitored and updated.
Webroot SecureAnywhere is integrated with our RMM and provides multi-vector protection, fast deployment, zero-hour security and online management.
Businesses can give individuals admin access to manage and monitor their endpoints in an online database.
Updates/patches are tested prior to deployment but can affect machines differently sometimes causing issues. If an issue is a result of a bad update/patch, Orchestrate can rollback/troubleshoot issues at an hourly rate for support.
Protects against threats across email, browsers, files, URLs, ads, apps, and more in real time.
Updates are typically scheduled after hours and decided upon between the business and Orchestrate. The frequency and time frame can be changed based on the business’s needs.
Yes. Updates/patches are tested prior to deployment.
Server updates are scheduled for after hours on the first Friday of every month. Server maintenance schedule can be changed based on the business’s needs.
