AI and eCommerce: All you need to know

If you run or manage an eCommerce business and are wondering how you can benefit from artificial intelligence (AI), you’re in luck. We’ve come up with a list of the most important reasons for your business to adopt AI. Predicting what your customers want AI has many uses in eCommerce, benefiting both the business and […]

How AI helps e-commerce businesses

Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.” If you operate an e-commerce business and are wondering how you can benefit from bots, you’re in luck. […]

Get the most out of Bing’s Visual Search

How many times have you wanted to search the internet for something you didn’t know the name of? It’s a common problem that Microsoft helps solve with AI features included in its search engine, Bing. Visual Search allows users to replace text queries with images for more nuanced results and it’s now available on your […]

Can AI empower customer service agents?

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]

2017’s most valuable IT solutions

How many new technologies did your business adopt last year? Too many? Too few? You’ve officially made it through 2017 and there’s no better time than now to review which IT fads were worth investing in, and which ones should be left in the past. Look no further than our recap of last year’s most […]