Providing transformative
technology service and support

Lowering your IT Costs while increasing your productivity

Delivering Cloud Optimized Soc 2 Certified Support Nationwide

img-map-Cincinnati-Pittsburgh-r1

General Support

Providing Remote Support for Tier 1 Service Requests


Client Services

Providing Account Management & Network Support in Cincinnati

section02_img_01

Continuously moving businesses to simplified cost effective cloud based technologies to provide for a better technology experience and lower IT support cost.

section02_arrow_01
section02_img_02

We do this because we believe in leveraging the power IT to empower and move people within our partner organizations.

section02_arrow_02

Managed
Services

section02_arrow_03
section02_img_03

This is done by keeping our overhead low, standardizing solutions for our partners by providing automated, integrated, easy to configure and maintain technologies that allow us to pass on those cost savings to the organizations we work with.

Advanced AI

icon-CALL-TO-TICKET

Call to Ticket

Call our help desk at 513-400-4553

icon-SCHEDULED-ONSITE-SUPPORT

Scheduled Onsite Support

Schedule a service here

icon-AUTOMATED-ANSWER-BOT

Automated Answer Bot

Let our automated answer bot provide you with suggestions to help resolve your issue

icon-SIMPLESTAT-SATISFACTION-SURVEYS

SimpleStat Satisfaction Surveys

Our clients feedback is important to us which is why we send you surveys after each request to make sure you are being provided with the best experience

icon-SMART-CLOUD-OPTIMIZED-SOLUTIONS

Smart Cloud Optimized Solutions

Providing cloud solutions to optimize your business and lower your long term cost

Reporting

img-Reporting-r3-01
img-Reporting-r3-02

Verification

Our Feedback is Proof

Month to Month Agreements with Easy Sign Up Process

Service Levels

icon-Security-RMM-Package

Security/RMM Package

  • Security Patch Management
  • Software Patch Management
  • Antivirus Software Included with Management
  • Malware Software Included
  • Inventory Report Ability
  • Desktop Performance Monitoring
  • Policy Management
  • Remote Support Ability
  • Hardware and Software Auditing Ability

$25.00 user/month

Buy IT Now

icon-remote-helpdesk-RMM

Remote Helpdesk w/ RMM

  • Includes all RMM/Security features, plus:
  • Remote Only Desktop and Server Support
    8:00a.m.-5:00 PM EST
    Note: No Major Holidays
  • On Site visits billed hourly at $125.00/hr
  • Advanced endpoint and malware Webroot Antivirus Software

$75.00 user/month

Buy IT Now

icon-Help-Desk-Support-Package

Help Desk/Support Package

  • Includes all RMM/Security features, plus;
  • Help Desk support 7:00 a.m. - 6:00 p.m. EST
    Emergency Support on Weekends & Holidays
  • 8 Hrs SLA on First Response
  • Quarterly IT Meeting-Review Planning Available
  • Two Company IT Training Available
    (Various IT Topics applicable to your needs)
  • Annual IT Budget Meeting Available

$125.00 user/month

Buy IT Now